Capital One: Robo, Human Or All Of the Above?

I think it’s fair to credit well-known robo investing firms like Wealthfront or Betterment with having disrupted the investment advisory business by calling attention to the way the costs of advisory services can be slashed thanks to use of technology. But I’m not convinced that complete elimination of the human element is the way to go. Capital One agrees and its foray into the field (PortfolioBuilder) reflects its belief in the combination of computerized algorithms and human judgment.